II address blocked

OK in the settings I accidentally selected the IP address of the phone. I was monitoring I guess I’m not sure what IP address but I’m locked out to access. It says IP address was locked. I thought I was keeping the phone from being able to change or access the remote at a page and I log I’m locked out

Hi
Please contact us and provide your email address and order information to reset your IP restriction.
https://support.ikeymonitor.com/hc/requests/new