Keep the App running in the background on TCL phones

FAQs
1

On TCL phones (and many other Android devices), battery optimization features like battery saver can sometimes cause apps to be killed in the background, affecting notifications, background syncing, or functionality. Here’s how you can prevent apps from being killed by battery saver or background restrictions:

Steps to Prevent Apps from Being Killed by Battery Saver on TCL Phones:

1. Turn Off Battery Saver Mode

Battery saver mode can restrict background processes and notifications. Disabling this feature is the first step.

  1. Open Settings.

  2. Go to Battery.

  3. Look for Battery Saver (it may also be under Battery Management).

  4. If Battery Saver is enabled, toggle it off.

  5. Alternatively, you can also access this via the Quick Settings menu by swiping down from the top of your screen and tapping the Battery Saver icon to turn it off.

2. Disable Background Battery Optimization for Specific Apps

Android includes a feature to optimize battery usage by limiting background activities of apps. This could be causing your app to be restricted. You can disable this for specific apps.

  1. Open Settings.

  2. Scroll down and tap Battery.

  3. Tap Battery Optimization (or Battery Usage).

  4. Here, you’ll see a list of apps and their battery usage.

  5. Tap the 3-dot menu (three vertical dots in the upper-right corner) and select All apps.

  6. Find the app you want to prevent from being restricted in the list, then tap it.

  7. Select Don’t optimize.

By choosing Don’t optimize, the app will be allowed to run freely in the background, even when battery saver is on.

3. Set the App as a “Protected” App

Some TCL phones have an option called Protected Apps or App Freeze which prevents apps from being killed by the system. By enabling this feature, you ensure the app stays active in the background.

  1. Open Settings.

  2. Tap Apps or App Management.

  3. Find the app you want to protect and tap on it.

  4. If your device has the Protected Apps feature, you should see an option like Lock app or Protected apps.

  5. Enable this setting for your app. This will prevent the system from killing the app in the background to save battery.

4. Disable “Power Management” for Specific Apps

TCL devices also have power management settings that might restrict app background activity.

  1. Open Settings.

  2. Scroll down and select Battery.

  3. Tap on Power Management or Advanced Settings (this varies by device).

  4. Look for App Power Consumption Management or something similar.

  5. Find your app and ensure that it’s set to No restrictions or Allow background activity.

5. Turn Off App Hibernation

Some TCL devices might use app hibernation or auto-start restrictions to conserve power, which can interfere with apps running in the background.

  1. Open Settings.

  2. Go to Apps or App Management.

  3. Tap on the app that is being restricted.

  4. Tap on Battery and ensure that Background activity is allowed.

  5. Look for any options related to Hibernation or Auto-start and make sure that they are turned off for the specific app.

6. Enable Auto-Start for Apps

Some TCL phones have an “Auto-Start” feature that determines which apps are allowed to launch automatically when the phone restarts.

  1. Open Settings.

  2. Tap Apps or App Management.

  3. Find the app you want to allow and open its settings.

  4. Look for an option called Auto-start or Launch and toggle it on for the desired app.