No sound in call recordings

[ikeymonitor]

Hi

Some phones do not support call recording for both parties due to limitations set by the manufacturer. They can only record the voice from one side.

Please check this faq to fix it.

Can't hear the other side's voice in Call recordings?

Some phones are only capable of recording the voice of one end of a call due to vendor limitations. Laws and regulations concerning call recording vary significantly from country to country. Some countries permit call recording, while others don’t allow it. Learn about the voice problem here: No sound in Surround and Call recordings - How to fix?