The calling person is not heard

[incognito2028]

Hello, in call records the calling person is not heard. What can be done?

[ikeymonitor]

Hi
This guide may be helpful; please take a look.

No sound in Surround and Call recordings - How to fix?

No sound in Surround and Call recordings? There are three possible reasons: The “Accessibility service” permission is off, or the “Appear on other apps” permission is off. Open the app, rerun the wizard, and ensure “Accessibility service” and “Appear on other apps” are enabled. There is another recorder. Android 10 and below allows only one recorder to work, so you MUST remove ALL other recorders. The app occupies the microphone if you use a “voice assistant” app. Please disable the voice as…