The data will be available on the cloud panel for a limited time, depending on your license status.
For a valid license:
- Data Duration: Maximum of three months for account.
- Data Amount: Maximum is 30,000 for each data type (text), per device. The maximum for data type containing audio is 10,000 per device. For video type, it’s 500 per device.
For an expired license:
Expired < 14 days
- Data Duration: Maximum of three months for account.
- Data Amount: All data retained.
- Upon renewal, the App will continue to work without the need to reinstall or re-register.
14 days < Expired < 30 days
- Data Amount: Maximum of 100 latest for each data type per device.
- Upon renewal, the App will continue to work without the need to reinstall or re-register.
Expired >= 30 days
- All the data will be deleted.
- You must re-register the App with physical access upon renewal to continue monitoring.